Plain-language details on how we handle information, and the terms that apply when you work with Pop's AI Communications.
Last updated: July 25, 2026
Pop's AI Communications ("Pop's," "we," "us," or "our") provides AI-powered phone, text, and messaging communication services to home service businesses across Arizona. This Privacy Policy explains what information we collect, how we use it, and the choices you have — whether you're a visitor to our website, a business we work with ("Client"), or a customer communicating with one of our Clients through our platform ("End Customer").
From website visitors and consultation requests, we collect information you provide directly, such as your name, business name, phone number, email address, industry, and any message you send us.
From Clients, we collect business information needed to set up and operate the service, such as company details, service area, pricing, scheduling preferences, and integration credentials for connected tools.
From End Customers, we process the communications (calls, texts, chat messages) exchanged with a Client's AI assistant, including contact details, appointment information, and message content, solely on behalf of and at the direction of the Client.
We do not sell personal information, and we do not share information for any purpose outside of operating and supporting our business and our Clients' businesses. Information may be shared only in the following limited circumstances:
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, or misuse. No system is completely secure, and we encourage Clients and End Customers to reach out if they have any concerns about their information.
We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Clients may request deletion of their business's data as described below.
Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve its performance. You can control cookies through your browser settings.
You may contact us to request access to, correction of, or deletion of your personal information, subject to any legal or contractual obligations that require us to retain certain records. End Customers with questions about their information should reach out to the home service business they contacted; that business can coordinate directly with us.
Our services are directed to businesses and their adult customers and are not intended for individuals under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Questions about this Privacy Policy can be sent to BenitoBeltranJR@popsaicomm.com.
By visiting our website, requesting a consultation, or using Pop's AI Communications' services, you agree to these Terms of Service. If you do not agree, please do not use our services.
Pop's AI Communications provides AI-powered call answering, text messaging, appointment scheduling, lead qualification, and related communication services to home service businesses ("Services"). Specific features, availability, and pricing for a Client are set out in that Client's service agreement or order form.
Our Services are intended for use by businesses and their authorized representatives, not individual consumers. By using our Services, you represent that you have the authority to act on behalf of the business you represent.
Clients are responsible for providing accurate business information (pricing, service area, hours, policies) used to configure their AI assistant, and for promptly notifying us of any changes that affect how the assistant should communicate with customers.
Fees for the Services are set out in a Client's service agreement or order form. Fees are due as described in that agreement, and late or non-payment may result in suspension of Services after reasonable notice.
We work to keep our Services available and reliable, but we do not guarantee uninterrupted or error-free operation. Scheduled maintenance, third-party service interruptions, or events outside our control may occasionally affect availability.
Pop's AI Communications retains all rights, title, and interest in and to our platform, software, and branding. Clients retain ownership of their own business information and content provided to us for configuring their assistant.
Each party agrees to keep the other party's confidential business information private and to use it only as needed to provide or receive the Services, consistent with this policy and any applicable service agreement.
Our Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Pop's AI Communications will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our Services, and our total liability for any claim will not exceed the fees paid by the Client for the Services in the three months preceding the claim.
Either party may terminate Services as described in the applicable service agreement. We may suspend or terminate access to the Services for non-payment, misuse, or violation of these Terms after reasonable notice where practical.
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles, and any disputes will be resolved in the state or federal courts located in Arizona.
We may update these Terms from time to time. Continued use of our Services after changes take effect constitutes acceptance of the updated Terms.
By providing your phone number and submitting our contact form, you consent to receive SMS text messages from Pop's AI Communications at the number provided. Message frequency varies. Msg & data rates may apply.
Opt-Out: Reply STOP at any time to unsubscribe. You will receive a confirmation and no further messages.
Help: Reply HELP for assistance or contact us at BenitoBeltranJR@popsaicomm.com or (877) 384-6710.
Mobile information (phone numbers) collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.
Questions about these Terms can be sent to BenitoBeltranJR@popsaicomm.com.